What you are buying
An upgrade pack is fixed-scope human work against an accepted checklist, usually on a Synth kit (or an agreed equivalent codebase). It is not an open-ended retainer, agency engagement, or security audit.
Each pack lists:
- Deliverables (checklist)
- Maximum revisions: 1
- SLA band (business days, starting after payment clears and scope is accepted)
The builder's written confirmation (quote + checklist) is the binding scope. AI intake estimates are not a quote.
Pricing (AUD)
| Pack | Price (AUD) | SLA band |
|---|
| Branding Pass | $299 | 3–5 business days |
| Deploy Wiring | $399 | 3–5 business days |
| Database Setup | $499 | 4–6 business days |
| Auth Setup | $599 | 4–6 business days |
| Stripe Integration | $899 | 5–8 business days |
| Custom Feature (Scoped) | $1,200–$1,500 | 7–12 business days |
Payment is by Stripe Payment Link (or equivalent) in AUD after the builder accepts scope. Packs are not priced or paid in Bits.
Pack scope
- Branding Pass: logo/favicon swap, primary and accent colour update, and one font-family replacement.
- Deploy Wiring: one supported hosting provider, environment-variable wiring, and one working deploy with a smoke test.
- Database Setup: one ORM/database configuration, one seed script, and migration workflow documentation.
- Auth Setup: one auth provider, sign-in/sign-up pages, and protected-route/session wiring.
- Stripe Integration: Stripe test-mode Checkout, required webhook handling, and one basic billing/status page.
- Custom Feature (Scoped): one feature represented by an accepted checklist of no more than 5 deliverable bullets, integrated into the agreed kit/codebase.
Anything beyond these limits must be written into the accepted checklist and may require a revised quote.
Deliverables and revisions
- Checklist in, checklist out: work matches the accepted checklist only.
- You get one revision round within that checklist (typos, small visual tweaks, missed checklist items).
- New requests outside the checklist are a new pack or a new Custom Feature quote.
- Delivery is complete when checklist items are done and notes/access are handed over as specified in the brief.
Out of scope (unless explicitly on the checklist)
- Ongoing maintenance, retainers, or “on-call” support
- Production security audits, penetration tests, or compliance certifications
- App Store / Play Store submission or review management
- Content writing, marketing, or legal copy
- Third-party account creation you do not provide credentials for
- Guaranteeing App Store approval, SEO rankings, or revenue outcomes
- Work on codebases the builder cannot access, or that diverge materially from the briefed kit
- More than one hosting provider, auth provider, or payment provider per pack (unless listed)
Cancel / refund
- Before work starts (status still pending builder acceptance, or accepted but builder has not begun and you cancel in writing): full refund of any pack payment already collected.
- After work has started on the accepted checklist: pack fees are non-refundable, except where required by Australian Consumer Law.
- Kit ZIP purchases (Bits marketplace) remain under the site Terms; these pack terms cover pack labour only.
Your responsibilities
- Provide access, brand assets, env values, and decisions within 2 business days of request.
- Delays on your side pause the SLA clock.
- Confirm the checklist in writing before payment when asked.
Synth's responsibilities
- Confirm or revise scope within a reasonable window after intake (target: 3 business days).
- Deliver within the SLA band after payment + scope acceptance, subject to your timely responses.
- Cap concurrent active packs so quality stays viable (slots may be full).
Liability
Packs are professional services for starter / launch wiring. Synth does not warrant unbroken production uptime, absence of vulnerabilities, or fitness for regulated industries unless separately agreed in writing.